Shipping Information

From our studio to your doorstep — here's how it works.

Where We Ship

We currently ship across India. International shipping will be available soon - stay tuned!

Standard Delivery

Available pan-India. Delivery within 2–3 weeks from order confirmation. Every piece is handcrafted to order.

Express Delivery

Priority crafting + faster shipping within 10 business days for select pin codes. Additional charges apply.

Ready-to-Ship Items

If your requested size is readily available in stock, we'll ship it within 3–5 business days. We'll let you know at the time of order.

Why does it take 2–3 weeks? We are not a bulk-selling store. Payel Bhunia is a designer label — every garment is handcrafted with care, made to order just for you. Each piece goes through careful cutting, hand-stitching, quality checks, and finishing before it reaches your doorstep. Great fashion takes time, and we believe you're worth the wait. 💜

Shipping Charges

Shipping charges are calculated based on your order value and delivery location.

Delivery Type Charges Estimated Time
Standard DeliveryApplicable at checkout2–3 weeks
Express DeliveryApplicable at checkout~10 business days
Ready-to-Ship (if in stock)Applicable at checkout3–5 business days
Note: Shipping charges and free shipping thresholds are subject to change. The final shipping cost will be shown during checkout.

Order Processing

1

Order Placed

Once your order is confirmed via WhatsApp or email, we begin working on your piece within 24 hours.

2

Handcrafted With Care

Your garment is cut, stitched, and finished entirely by hand. This is where the magic happens — and why each piece is truly one-of-a-kind.

3

Quality Check & Packing

Each item is carefully inspected and packed with love to ensure it reaches you in perfect condition.

4

Dispatched & Delivered

You'll receive a tracking link via WhatsApp/email once shipped. Check for any damage before accepting the package.

Important Notes

  • Orders are processed on business days (Monday–Saturday). Orders placed on Sundays or holidays will be processed the next business day.
  • Delivery timelines are estimates and may vary depending on your location and courier partner availability.
  • We are not responsible for delays caused by unforeseen circumstances such as natural disasters, strikes, or government regulations.
  • Please provide a complete and accurate shipping address. We are not liable for deliveries to incorrect addresses provided by the customer.
  • For any shipping-related queries, reach out to us via WhatsApp or email.

Payment Method

We currently accept payments via UPI. Additional payment options will be added soon.

How it works: After placing your order via WhatsApp, you'll receive UPI payment details. Your order is confirmed once payment is received.